Privacy Policy

NJ PLANET SHIPPING & RETURN POLICY

You may return unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error (if you received an incorrect or defective item, etc.). We will not accept returns on merchandise that was opened, used, missing the serial number or UPC, or returned more then 30 days after delivery. All returns will be subject to a 15% restocking fee. Special order items may be returned at our discretion. If you would like to make a return or exchange, you must contact us by phone or email and receive an RMA number before returning your items. Items returned to us without notification will not be eligible for a refund or exchange. Shipping cost is based on the shipping method you chose. This cost assumes all items in your cart are going to a single address within the contiguous United States. Item or items require special handling due to their size and/or weight may cost additional charge. When your order is process we will make any necessary adjustments in shipping costs and notify you of changes via email. Rates are subject to change without notice